Returns

We will accept returns of any catalog or web item for a refund or exchange. We do ask that goods returned to us are packed well to avoid damage. Items damaged as a result of poor handling or packing will be returned to sender at sender's expense. We reserve the right to charge a 20% restocking fee for returns of 10 items or greater within 90 days. We do not accept returns after 90 days. Please include a copy of your invoice, and send to the following address:

We can send you a return label if you want to exchange or return your items. We will charge a $15 flat rate fee if you accept our return label. Alternatively, you are welcome to ship your return to us using the below addresses depending on your preferred shipping vendor.

If returning via the US Postal Service:
Whitechapel Ltd.
Returns
PO Box 11719
Jackson, WY 83002

If returning via UPS or Fed EX:
Whitechapel Ltd.
Returns
1135 Maple Way
Jackson, WY 83002